April 2021

Position: Operations Manager
Location: Devon
Hours: Full Time
Salary: 40-45k DOE

Operations Manager

World class, award winning, family-owned drinks company is seeking an experienced Operations Manager to work at the heart of the business in Devon.

An exciting position has become available for a full time Operations Manager to join a friendly team. The successful candidate will earn a competitive salary. This is an exciting role for someone who is passionate about producing award winning quality products and genuinely values provenance, flavour and fantastic ingredients.

The successful candidate will demonstrate a real empathy for the ethos behind the products, an in-depth understanding of Food production, health and safety and food production regulations, as well as a drive and determination to ensure that operations are world class. Working closely with the senior team you’ll ensure the efficiency of operations helps Luscombe to continue to grow and expand its reach.

Role Requirements

  • Minimum of 3 years proven work experience as Operations Manager or similar role
  • Strong operational and planning skills
  • Excellent organisational, interpersonal and communication skills
  • Fastidious and detail-oriented multitasker with a strong eye for detail
  • Previous experience of managing food or drink production facility including procurement of supplies
  • Strong record in budgeting and forecasting
  • Strong previous experience of managing a team of at least 10 staff

Role Responsibilities

  • Responsible for the operation of the site: end to end of production – supply chain, production, health and safety, technical, engineering, and the despatch warehouse facility.
  • Improvements in optimising the operations and efficiency across the site
  • Install of planning systems to deliver the best-in-class sales and order processing
  • Purchase of ingredients, Capital equipment, packaging, and other production supplies
  • Responsibility for all parts of the operational process, systems, and procedures from order creation, including goods in/out, despatch logistics and warehousing.
  • Deliver agreed KPI’s
  • Install and deliver Stevens or Stevens style data capture /record management system
  • Purchasing of ingredients, equipment, packaging and other production supplies
  • Review of Specifications, SOP’s and Quality Management procedures
  • Responsibility for all parts of the operational process, systems, and procedures from works order creation, including goods in/out, despatch logistics and warehousing.
  • Liaising with and Management of the Engineering and IT team.
  • Regular lead on communication with sales, marketing and NPD teams for cross functional process improvements and alignment with objective to improving the customer experience
  • Develop team members – build individual development plans for each with view of future growth, succession planning and ensuring coverage of skills.
  • Regular analysis of suppliers and supply chains cost and values to ensure supplier practices and risks are aligned with Luscombe brand and that we track a path to B Corp certification.
  • Review with Technical Head CCP and H&S areas to identify key improvements in line with SALSA, Soil Association and other audit bodies – embed recommendations and execute plan to ensure adherence to better working practice.
  • Help create a live working model for purchasing and planning of production in line with forecasts
  • Help create a dynamic automated stock management system which communicates directly with the wider teams
  • Help improve the customer order/delivery communication loop
  • Help optimise – e.g. Create export packing plan to remove double handling of products
  • Continual review of Carbon Footprint (Measurement and costs) across the site
  • Oversight of NPD and its timely delivery to Launch of new Finished goods
  • Be prepared to work on Ad- Hoc projects defined by the Directors to improve the business
  • Delivering Reports for the SMT and being a key element of weekly discussions.
  • Input and oversee warehouse /Infrastructure builds in line with future demand


Deep in the heart of the South Hams in Devon, the Luscombe estate dates back to 1087 and the time of Oliver Cromwell. Today Luscombe Drinks contributes a vibrant chapter to the farm’s history, crafting and perfecting a range of premium products in the same beautiful corner of England since 1975. Luscombe’s award-winning soft drinks and juices are uncompromising, using organic ingredients, entirely free from concentrates, additives, preservatives, colourings, artificial flavourings, or enhancers.

With Exports to over 12 countries around the world, producing approx. 10 million bottles per year, the family-owned business remains faithful to its original principles, supplying ever more innovative natural products to increasingly discerning global consumers. With a well invested, state of the art production facility and a dedicated and experienced production team, we are looking for an inspiring and experienced Operations Manager to manage the heart of the business and continue to ensure the highest quality thresholds are surpassed.

Why should you apply?

  • To join a fantastic company
  • To become part of a great team
  • To showcase your knowledge and skill set

If you are interested in applying for this role or want to find out more please email hr@luscombe.co.uk